Jellyfish’s need for a scalable feedback solution

As part of its ongoing evolution, Jellyfish—a leading digital marketing and performance solutions provider—undertook a comprehensive review of its people processes, performance management frameworks, and tools. The company sought to refine the way it facilitated performance reviews, set objectives, and provided feedback. A critical requirement of this initiative was to find a platform that seamlessly integrated with Slack, enhancing employee experience and embedding a strong feedback culture across the organization.

Jellyfish conducted extensive research into a wide range of global feedback platforms, from emerging startups to established enterprise solutions. The goal was to identify a tool that not only aligned with their organizational needs but also delivered an intuitive and user-friendly experience for employees. During this search, they discovered Teamble through Slack’s app directory—a discovery that would prove to be a game-changer.

Why Teamble?

Several factors set Teamble apart for Jellyfish:

• Seamless Slack Integration: The ability to facilitate feedback directly within Slack was a key requirement, and Teamble delivered on this front.
• Ease of Use & Real-Time Feedback: The platform’s simplicity, combined with the ability to send and receive feedback in real time, made it an attractive choice.
• Customizability: Jellyfish worked closely with Teamble’s Customer Success team to configure feedback templates tailored to the company’s tone of voice, approach to feedback, and team structures.

Implementation and adoption

Jellyfish introduced Teamble through a phased rollout, beginning with a soft launch in December 2023, followed by a global launch in February 2024. This approach allowed the company to gather initial user feedback, make necessary operational adjustments, and ensure a smooth transition for its teams worldwide.

The response was overwhelmingly positive. Employees frequently cited Teamble’s simplicity and accessibility through Slack as major advantages, leading to strong adoption rates across the company.

Impact: A culture of continuous feedback

Since the launch, Teamble has transformed how feedback is given and received at Jellyfish.

The platform has facilitated high engagement with structured feedback templates, empowering employees to:

• Request and receive 360-degree feedback to support their professional growth.
• Give feedback effortlessly to colleagues following key moments, such as client pitches, project completions, and presentations.
• Create a feedback-driven work environment where continuous learning and development are seamlessly embedded into daily operations.

A strong fit for growing teams

Reflecting on their experience, Jellyfish highly recommends Teamble to organizations seeking a streamlined, effective, and user-friendly feedback system. The platform’s ability to facilitate structured performance reviews, real-time feedback, and customized workflows makes it an ideal choice for companies aiming to strengthen their feedback culture.

Impact in numbers

The implementation of Teamble at Jellyfish led to a dramatic increase in feedback activities, with a 30-fold increase in feedback volume within just three months.

Moreover, over 98% of employees engaged with Teamble monthly, setting a new standard for HR solution engagement at Jellyfish.

This success showcased Teamble’s ability to meet the needs of a professional services firm with a complex organizational structure, enhancing overall productivity and employee development.

Performance management software can help you foster employee engagement

Rethinking your company culture to prioritize employee performance can seem like a daunting task. Luckily, Teamble allow you to improve employee engagement, build more connected teams, and strengthen performance at your organization with confidence.

Using tools you are already familiar with–Slack and Microsoft Teams–Teamble makes it simple to:

• Provide continuous feedback and recognition in real-time.
• Receive feedback from employees.
• Hold one-on-ones with your employees.
• Develop and distribute surveys.
• Document interactions with your team.
• Document engagement-related metrics.
• Set and view goals.
• Establish team rituals.

For additional information on how Teamble can help you strengthen your company culture and increase employee engagement, find some time with us to connect live or give Teamble a try for free.